If you cannot solve your problem, you may need to contact our Technical Support Department. Isolate the problem; if it is a compiler problem, write a short program reproducing the problem. Then send or fax your bug report to your local distributor, who will forward it to the Technical Support Department.
The report type informs us of the urgency level of the bug report. The classifications are:
This describes things you would like to see improved in a future major release.
This is an error which requires a workaround for you to continue work. Frequently we are able to supply workaround solutions for bugs. (If you already have a workaround, we'd like to know about it, too!) Bugs will be fixed in the next release.
A grave error that makes it impossible for you to continue with your work.